FSC Insurance Solutions Unit of Fiserv Announces eAgency Systems to Join Online Insurance Resource CenterAgoura Hills and Newport Beach, Calif., — FSC Insurance Solutions, a unit of Fiserv, Inc. (Nasdaq: FISV), and eAgency Systems Inc. announced today that eAgency’s Nice Office™ solution will be featured on FSC’s online insurance resource center, MarketLink. Through the Nice Office™ suite, eAgency can provide contact and rating information to agents wishing to access it from a personal data assistant (PDA), such as RIM’s BlackBerry. Included with the Nice Office Suite is a data interface that allows agencies and their employees to bridge an insurance quote from FSC’s comparative rating software to eAgency’s contact management software. The uploaded quote information will create new client records in addition to providing web and wireless access to sales, calendar, forms and contact information. By uploading the client and sales data from FSC’s comparative insurance rating software, Nice Office TM enables agencies to input new client records without duplicate entry while providing immediate access to their critical data. The result is increased productivity, better customer service and more efficient time management. FSC Insurance Solutions only considers products and services from industry-related companies that offer a direct benefit to the independent agent for inclusion in its MarketLink program. eAgency is represented as the sole Contact Management Software provider under Agency Services on the MarketLink website www.fscmarketlink.com. “Through MarketLink, FSC is communicating to more than 6,000 agencies and their staffs about the benefits of Nice Office™ web and wireless systems, which are tailored for the insurance professional,” said Charles R. Cronin, Chief Marketing Officer of eAgency Inc. “We are pleased to be asked to participate in such a useful and informative nationwide resource center for insurance agents.” “eAgency has provided us with a means for our agent customers to access their FSC Rater data via web and wireless devices,” said Steve Moulios, Vice President of Sales at FSC Insurance Solutions. “We believe this product could be a strong addition to our customers’ tool set, and we encourage agents to visit MarketLink to learn more about how Nice Office™ can help them become more effective in the market place.” FSC Insurance Solutions, a subsidiary of Fiserv, Inc. (Nasdaq: FISV), is a full-service provider of personal lines rating solutions for the insurance industry. Headquartered in Agoura Hills, Calif, FSC Insurance Solutions provides rating technology systems to more than 7,000 customers nationwide, including independent agents, brokers, insurance companies and managing general agencies. FSC Insurance Solutions can be contacted at www.FSCRater.com or by calling FSC’s Customer Support Department at (800) 433-2550. eAgency Systems Inc., Newport Beach, Calif., is a provider of On-Demand software that mobilizes the data and applications of small to medium businesses. Through the Nice Office™ suite of products, eAgency provides the mobile workforce with cost-effective, fully-integrated web and wireless CRM solutions that support any industry and require no third-party integration. For more information, visit www.eagency.com or via email at info@eagency.com. Fiserv, Inc. provides information management systems and services to the financial industry, including transaction processing, outsourcing, business process outsourcing and software and systems solutions. The company serves more than 16,000 clients worldwide, including banks, credit unions, financial planners/investment advisers, insurance companies and agents, self-funded employers, lenders and savings institutions. Headquartered in Brookfield, Wis., Fiserv reported $3.4 billion in processing and services revenues for 2004. Fiserv was ranked the largest provider of information technology services to the U.S. financial services industry in the 2004 FinTech 100 survey by the American Banker newspaper and the Financial Insights research firm. Fiserv can be found on the Internet at www.fiserv.com. |
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