RIM and eAgency Systems to Deliver Wireless SFA/CRM to Insurance and Financial Services Industry2/26/2002Newport Beach, CA- eAgency Systems, Inc. a wireless Sales Force Automation and Customer Relationship Management provider, announced an Independent Software Vendor agreement today with mobile communications leader, Research In Motion Limited (RIM) (Nasdaq: RIMM; TSE: RIM). The pact's initial focus is on the insurance and financial services industry and provides for the joint marketing of the eAgency solution to connect industry professionals to their corporate database via BlackBerry™ handhelds. "Wireless access to a corporate database, and critical applications, provides the freedom to spend more time in the field with clients and creates efficiencies that translate to real ROI (Return on Investment)," explains Robert Lotter, CEO of eAgency Systems. "Research In Motion has the expertise and experience to provide a secure and efficient delivery mechanism for extending eAgency's multi-faceted solutions into the field." "eAgency's SFA and CRM applications are utilizing the unique wireless data capabilities of BlackBerry to keep mobile professionals productive in the field," said Mark Guibert, Vice President, Brand Management at Research In Motion. "BlackBerry users in the insurance and financial services sectors will be able to interact with corporate databases allowing faster and more accurate responses to their customers' inquiries." The solution allows insurance agents to view their line up for the day or purchase and receive leads while in the field; wholesalers can view sales reports for their area or report their progress to the home office; and corporate executives can view all of their sales data wirelessly and keep in touch with their representatives. Built on eAgency's Wireless Information Exchange Platform (WIX), the service allows users to report their activities directly to a corporate database, quickly providing up-to-date business analytics. Unlike wireless application protocol (WAP), WIX doesn't require any browser, gateway, or additional airtime. Further, asynchronous functionality allows users to carry out other tasks while data is being transferred to and from the server. About eAgency SystemseAgency is a wireless Sales Force Automation and Customer Relationship Management provider with an initial emphasis on the life insurance industry and their 740,000 independent sales representatives and over 98 million customers. By offering a web and wireless software solution, as well as professional and legacy integration services, eAgency is poised to become the standard sales force automation/customer relationship management platform for the life insurance industry, and ultimately the wireless transaction server for both the insurance and financial services industry. Established in 1998 and based in Newport Beach, CA, eAgency is led by CEO Robert A. Lotter, Orange County Ernst & Young Entrepreneur of the Year, 2000. eAgency does not sell financial products or participate in the commissions from the sales of such products. eAgency technology partners include: Microsoft (MSFT), , Yellowbrix, Inc., Environmental Systems Research Institute, Cingular Wireless, and more. For more information, visit www.eagency.com, or contact eAgency via email at info@eagency.com. About Research In MotionResearch In Motion Limited is a leading designer, manufacturer and marketer of innovative wireless solutions for the mobile communications market. Through development and integration of hardware, software and services, RIM provides solutions for seamless access to time-sensitive information including email, messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers around the world to enhance their products and services with wireless connectivity. RIM's portfolio of award-winning products includes the RIM Wireless Handheld™ product line, the BlackBerry™ wireless email solution, embedded radio-modems and software development tools. Founded in 1984 and based in Waterloo, Ontario RIM operates offices in Canada, the United States and England. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSE: RIM). For more information, visit www.rim.net. Investors may contact investor_relations@rim.net. Customers may contact info@rim.net. Research In Motion, RIM and BlackBerry are trademarks or registered trademarks of Research In Motion Limited. |
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